Terms and Conditions

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same  condition that you received it, unworn or unused, with tags, and in its  original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at admin@2kranchandboarding.com.  If your return is accepted, we’ll send you a return shipping label, as  well as instructions on how and where to send your package. Items sent  back to us without first requesting a return will not be accepted.

You can always contact us for any return question at admin@2kranchandboarding.com.

Damages and issues:
Please inspect your order upon reception and contact us immediately  if the item is defective, damaged or if you receive the wrong item, so  that we can evaluate the issue and make it right.

Exceptions / non-returnable items:
Certain types of items cannot be returned like, custom products (such as special orders or personalized items). Please get in touch if you have questions  or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items.

Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase  for the new item.

Refunds:
We will notify you once we’ve received and inspected your return,  and let you know if the refund was approved or not. If approved, you’ll  be automatically refunded on your original payment method. Please  remember it can take some time for your bank or credit card company to  process and post the refund too.